Leads that didn't buy are still in your CRM. The agent reaches out again carefully, without burning your number, and hands back only the ones who reply with interest.
Hi Maria, a few weeks ago you asked us about your application. Still interested? Reply YES and we'll call you.
Yes, I'm ready to start now.
Replied · handed back to Carlos with the full history
Illustrative example
How it works
1
Choose who
Define which inactive leads are included: by stage, date or service.
2
Message with approved templates
Uses Meta-approved templates, with daily caps and quiet hours.
3
Hand back the replies
Whoever replies goes back to their rep with the full history and a task created.
What it does
Meta-approved templates on the official WhatsApp API
Daily caps per number and quiet hours
Control group to measure how much the agent reactivates versus doing nothing
One-click opt-out
Its guardrails
No mass cold sends: protects your number's reputation