Every minute without a reply cools a lead down. The receptionist replies in seconds, at any hour and on the channel the customer used, and leaves the lead ready for your team to close.
Hi, I saw your ad. Can you help with my residency application?
Hi! Of course. Is the application just for you or for a family member too?
For me and my wife.
Great. I booked a call with Laura tomorrow at 10:00 a.m. Does that work for you?
Lead qualified · assigned to Laura · appointment created
Illustrative example
How it works
1
Replies instantly
Handles WhatsApp, SMS, email, Messenger, Instagram, TikTok and your website chat from one inbox.
2
Qualifies and saves
Asks the questions you define and saves the answers to the contact record.
3
Hands off the lead
Assigns it to the right person based on your routing rules, with the full history.
What it does
Replies in seconds, nights and weekends included
After hours, books on the rep's calendar and leaves them a WhatsApp summary for the morning
Replies in English or Spanish, matching the customer
Lead data saved to the CRM with no manual entry
Its guardrails
Replies only with the information you configure
Test mode before talking to real customers
Hands over to a person when the conversation needs it